Need to change your appointment?
Please contact us on 0427 376 160 as soon as possible.
*Please understand that when you forget or cancel your appointment and don’t give enough notice, I miss the opportunity to fill that appointment time, Clients waiting to have a service also miss the opportunity to receive the service.
*Because it is easy to forget an appointment you’ve booked months or weeks ago, Your appointment is confirmed by email one week before said booking, and a text message two business days in advance. Since the appointment time is reserved for you personally a NO Show or Cancelation Fee will apply.
If you reschedule or cancel your booking within 24 hours of said appointment and it cannot be filled by another booking, you will be charged for the full service.
* Be aware of a Cancellation fee 100% of total service, if the appointment time cannot be filled by another client.
* If you cancel 24 hours or less before the appointment time.
* If you Reschedule 24 hours or less and the appointment cannot be filled by another client.
* Possibility of a full payment of total service cost paid for upfront.
* If you are on a package and you cancel or reschedule within 24 hours you will forfeit the session.
Deposits & Payments
* Holistic Image accepts Cash or Card payments in studio only.
Payment at time of service no credit.
1% fees apply on credit cards.
Deposits may need to be paid to secure your booking.
Online Payments ecepted Via PAYPAL
Skin Test Information For Hair Colouring
I have a DUTY OF CARE to make sure that you are protected in these circumstances. The best way of ensuring that you are allergy free when it comes to hair colouring is to come into the salon minimum 72 hours before the application of hair dye.
This is without a doubt the safest and most efficient way of detecting any allergies. Even if you have been dying your hair for years and have never had a reaction before, we highly recommend a skin test.
Some products that a client may have used on their hair can react badly to chemicals used within the salon. These typically include hair colour or non professional products, which leave behind residue this can cause problems when colouring the hair.
* For health and Safety also insurance purposes children are not able to attend with you at your appointment.
Please let Claire be aware of any allergies, High Blood Pressure, Physical ailments or Disabilities or if you are pregnant.